Privacy Policy

Zephi is preparing to launch laundry pickup, wash & fold, and delivery in Portland, Oregon. This pre-launch website introduces our services, answers questions, and explains future provider opportunities. Zephi is not yet accepting customer orders.

We collect the name, email address, and message you submit so we can reply to questions and provide support. Please do not include payment information, government ID numbers, or other sensitive personal information in your message.

This website does not collect provider applications. Once the Zephi app launches, you’ll be able to apply directly in the app. Information about application data and privacy will be provided in the app.

Do not send Social Security numbers, bank details, or government ID numbers through this website.

The Contact form uses Cloudflare Turnstile and abuse-prevention measures, including a hidden bot-detection field, time-on-form checks, and rate limits. Cloudflare processes technical information needed to perform the security check.

A privacy-preserving, salted hash derived from network information may be used to detect abuse and enforce rate limits. The form backend stores this hashed value rather than a raw IP address in submission and rate-limit records.

We use service providers to host the website and securely store form submissions, including Supabase. Cloudflare Turnstile provides bot protection. A transactional email provider sends support notifications and replies. Each provider receives information needed to perform its service.

We do not sell your information or share it for advertising.

If you accept analytics cookies, usage measurements may include pages visited and buttons clicked. Measurement runs only after you accept. Declining keeps the website usable, and you can change your choice at any time. Security tools may use technical storage needed to protect forms.

Contact messages are kept as needed to answer inquiries, maintain relevant records, and meet lawful retention requirements. Abuse-prevention records are used for security and rate limiting. We do not promise deletion of records that must be retained by law.

You can ask us to access, correct, or delete your contact information by emailing support@zephi.app. We may verify your identity before acting on a request.

Customer and Provider account deletion instructions are available on our Delete Account page. Some legal, tax, payment, fraud-prevention, dispute, and safety records may need to be retained as required or permitted by law.

This policy covers the pre-launch website. A complete policy for customer ordering, payments, and active provider services will be published before launch. We will update the date when this notice changes.